|
Let Us Help You To Enjoy Venetian Glass Shopping!
Welcome to Venetian Glass Art.
Please come back to this page whenever you don't know what to do during shopping. You can find the useful information or instructions which you are looking for here.
Help Index - Contents In This Page
GENERAL CONTENTS
The followings are the navigation links which each page has.
Use these navigation links to look for products or topics that you are intersted in.
"Top Navigation Links" Display
"Side Navigation Links" Display
"Bottom Navigation Links" Display
Return to this page top >>>
SHOPPING PROCEDURE
- Find items which you want
Use Search buttons in the top navigation links or side navigation links, Products list to find items that you want. . If you know the name of the product, choose it from the side navigations or enter it to the "Search" to find it. You can enter only a part of the name or code to search it.
You can also search products at new arrivals.
"Search From The Side Navigations" Display
- Put products into the shopping basket (Product displays and how to choose products)
Click Product list then entire list of our products will be displayed.
You can see the products in the specific category by using side navigation links. If there are multiple pages in the category, use "next" and "previous" buttons at the bottom of the page to move through the pages.
"Products List" Display
"How To Choose Products" Display
When you find products you want, specify the color and number in the product display, and click "ADD TO BASKET". This doesn't mean that you purchased this product until you checkout it.
- There are several information pages regarding our products and purchasing procedure.
Feature of venetian glass, New arrivals,
Shippings and returns, Privacy Policy
- See Shopping Basket
Click Show Basket in the top navigation links to see the contents in the shopping basket.
"Show Basket" Display
- Checkout
Click Checkout in the top navigation links to start the checkout procedure.
"Checkout Procedure 1" Display
When you click "Checkout", "Accout Login" display will be shown.
If you already have the accout, enter your account name and password then press "login" button. If you forgot your password, choose "Please Email Me My Password" then press "login" button.
Please register your accout! It makes the shopping faster and easier. Once you login your account, you don't need to enter shipping and invoice addresses at checkout. You can also review your order and check shipping status easier online. To create a new accout, click "Create New Account" and enter the information requested in the page displayed.
You can place the order without having accout. Click "Place Order Without Accout" and enter the information requested in the page displayd to keep checkout procedure.
"Checkout Procedure 2" Display
Review the items to purchase and enter the shipping and invoiced addresses (if different). If you've logged in, the addresses which were registerd are automatically entered. If you want to ship them to the different address, enter them.
If you want to send some message with the items or have special requests, enter in the "Comment" box.
After entering the information, press "Continue" button to go to the next procedure.
 
"Checkout Procedure 3" Display
Review the items to purchase and shipping and invoiced addresses, choose shipping and payment method, then press "Continue" button.
If you want to use our giftcards or coupons, enter the number in the page below.
"Checkout Procedure 4" Display
Enter the credit card information here and press "Continue" button. This sends your order to our store.
If you concern about the internet security and don't want to enter the credit card information, fax your order including items to order, shipping and payment information. We won't ship any order until receiving the shipping and payment information.
"Confirmation Of Purchasing" Display
When we receive your order, the invoice will be displayed. Please print and keep the invoice. You need it when you ask some questions regardinig the order.
Return to this page top >>>
ACCOUNT REGISTRATION
If you like Venetian Glass Art, please register your account!
The registration is free and you can shop faster and easier when you login your account.
It will also make easier to review your order and check shipping status.
Click Account in the side navigation links. You can login your accout or create new account (instruction shown below) at the page displayed.
"Account Login" Display
"Register New Account" Display
Return to this page top >>>
MORE VENETIAN GLASS!
Venetian Glass Art is the world popular store specialized for venetian glass which is being operated by the owner family which fell in love to venetian glass and Italy.
There are many interesting information regarding venetian glass beside the shopping. If you want to know more about venetian glass, visit the following pages.
Return to this page top >>>
TELL A FRIEND
Don't you want to share the exciting shopping experience at Venetian Glass Art with your friends?
Click "Tell A Friend" button at the bottom of the side navigation links and fill the form. Your friends will receive the invitation emails to Venetian Glass Art.
"Tell A Friend" Display
Return to this page top >>>
QUESTIONS?
Check Frequent Asked Questions. You may find the answers for your questions there.
Regarding questions about shipping and returns of your orders, see "Shipping and Returns" page.
Regarding questions about our privacy policy, see "Privacy Policy" page.
Return to this page top >>>
CONTACT US
When you want to contact us for questions, requests or comments, fill "Contact Us" Form page and send it, or give us a call or fax to the followings.
- Phone:
(Toll Free: Inside domestic USA)
1 800 439 3551
(International)
+1 408 245 5900
- FAX:
1 408 245 5904
We are welcome your comments to improve our website.
Return to this page top >>>
|
